Resources for Financial Aid
Click on any of the topics below for more information.
The Financial Aid Office tracks students’ attempted hours as well as their earned hours. All locked hours will be considered attempted hours, even if a student fails a course or withdraws from a course before the deadline to drop a course without academic penalty and receives a W for the course. Per federal regulations, the Financial Aid Office is unable to award aid to first-degree-seeking undergraduate students once they have passed 180 attempted hours.
Students who experienced extenuating circumstances during the term that financial aid was lost can submit a financial aid appeal. Students are required to complete the appeal form, explain their extenuating circumstances, and include documentation of the extenuating circumstances. Students must also submit a student success plan, and juniors and seniors must submit a signed graduation plan as well.
For assistance with financial aid appeals, students can contact the Students First Office.
Students on financial aid warning are required to submit a student success plan, and juniors and seniors must submit a signed graduation plan as well. Students on financial aid warning are not required to submit a formal financial aid appeal.
At the end of the first week of the semester (and typically the second day of class in summer sessions), students’ credit hours are locked. Students on financial aid must pass 67% of their locked hours to maintain satisfactory academic progress. Students who do not pass 67% of their locked hours may lose their financial aid for the following semester. Students in their first semester at UNCG who pass 50-66% of their locked hours may be placed on financial aid warning.
Students who lose their financial aid but do not have extenuating circumstances to support an appeal can reestablish their financial aid eligibility by making up the hours for which they were deficient. If a student was registered for 15 hours and was therefore required to pass 10 hours (67%) but only passed 6 hours, the student could make up the additional 4 hours to reestablish financial aid eligibility. The deficient hours can be made up at UNCG without financial aid or they can also be taken at another institution. As with financial aid appeals, students will need to submit a student success plan, and juniors and seniors will need to submit a signed graduation plan. Students will also submit the financial aid appeal form but instead of explaining their extenuating circumstances they will simply state the courses they took to make up the deficient hours.
If a student repeats a course for which the student has already received credit, the student’s financial aid will be reduced (unless the class is specified as one where a student can receive credit multiple times). Repeated courses will count toward a student’s attempted hours but not toward earned hours.
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