Students First Office > Student FAQs > How Do I Update My PIN For UNCGENIE?

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Student FAQs

How Do I Update My PIN For UNCGENIE?

Click here to watch a video demonstrating this process.

How do I update my PIN for UNCGENIE?

  1. If you have forgotten your PIN to login to UNCGenie, you can use the Forgot PIN? Feature to reset your PIN. If you do not know your PIN and have not set up a security question, please contact 256-TECH.
  2. To use the Forgot PIN? Feature, enter your 9 digit University ID number and click on Forgot PIN?
  3. You will then be prompted to answer the security question that you set up.
  4. Click Submit Answer when you have entered the answer.
  5. You are then prompted to enter a new PIN. It must be 6 numbers and no letters.
  6. Click Reset PIN when you have entered your new PIN.
  7. Your PIN has successfully been reset.
  8. To exit from UNCGenie, click on the Exit button in the top right hand corner.