Starfish for Students


What is Starfish?

UNCG uses two different Starfish features, both of which can be accessed through Canvas.

1) Starfish EARLY ALERT is an early support system to ensure student success at UNCG. Your instructors use Starfish to provide you with feedback about your academic performance in the form of flags, kudos, and referrals. They may send these alerts to you at any time throughout the semester. Additionally, an Academic Status Report will be sent to each of your instructors at 4 and 7 weeks so that they can raise flags and kudos for you based on how you are doing in your classes.

Flags are raised by instructors to let you know that you may need additional support in the class. If you receive a Starfish flag, you will be contacted by the Students First Office for assistance connecting with the appropriate individual or office who can help with your concerns. Instructors can raise kudos to congratulate you on your academic success. Instructors can also raise referrals to connect you to a helpful campus resource, such as tutoring or academic skills assistance. If you are referred to a service, you will receive an email notification with instructions on how to sign up for that service.

Starfish flags, kudos, and referrals are simply notifications. They do not indicate grades and are not permanent records. If you receive a flag or a referral, you are strongly encouraged to take action early and speak with your course instructor, advisor, and/or a member of the Starfish Outreach Team. Not sure how to schedule a meeting with a Starfish Outreach Team Member? Check out this instructional guide.

2) Starfish CONNECT is accessible through Canvas and allows students to easily make appointments with their instructors, program coordinators, and advisors. This appointment management system ensures that students, faculty, and staff stay connected and save time scheduling appointments. Students can also use CONNECT to schedule appointments with members of the Starfish Outreach Team to discuss any flags that may have been raised by an instructor. Students can view the tutorial located in the Starfish How-To page to learn how to use Starfish CONNECT to schedule appointments.

What resources can the Starfish Outreach Team refer me to?
Please refer to the Campus & Academic Resources tab to the left for a comprehensive list of campus resources. Students who have been flagged in Starfish are always invited to schedule an online appointment with the Starfish Outreach Team to discuss these resources and identify additional solutions to enhance student success.