SFO is OPEN (…even though we aren’t on campus)!
Here’s how to contact us while we’re working remotely:
- CHAT US VIA WEBCHAT – You’ve probably already seen the web chat box on the left hand column of our website. SFO team members are ready to live chat with you during our regular business hours (Monday-Friday, 8 am – 5 pm)
- CALL US: (336) 334-5730 – We can’t answer the phone, but all voicemail recordings are being sent via email to SFO staff who will respond to your message ASAP (usually within the hour). Pro Tip: You can expect the call back to say “Caller Unknown” on your caller ID and if you’d like us to call you back during a certain time, leave that in your message and we’ll do our best to meet that request.
- EMAIL US: firstname.lastname@example.org – We are continually monitoring the SFO departmental email address during our regular business hours (Monday-Friday, 8 am – 5 pm) and will respond to your message as soon as possible.
- SCHEDULE WITH US VIA STARFISH – If you are an Exploratory major or enrolled in one of the Academic Recovery courses, check your email for more instructions from your advisor and/or Academic Recovery coach. We are still holding appointments as we normally would via the Google Meet platform and over the phone.