New Features
UNCGenie Guest Pass
We are excited to share that Starfish now displays whether a student has granted trusted guests—such as parents or guardians—view only access to their student information. This information appears in the Overview tab and is displayed as:
- Guest Pass: Permission Granted: Y
- Guest Pass: Permission Granted: N
Please note that Starfish only displays whether permission has been granted. For detailed information—such as who has been authorized, how long they have been authorized and what permissions have been granted, you will need to reference Banner.
View the student overview how-to guide to learn how to use the Student Overview tab to view student information and student-specific attributes.
Starfish Updates
What’s New: Meeting Notes & Appointment Visibility
Major Advisors now have access to student appointment history and meeting notes recorded and shared in Starfish by professional advising centers and select student support programs. Notes entered by Major Advisors will also be shared within this collaborative group.
This expanded visibility strengthens coordinated advising, supports consistent documentation practices, and enhances continuity of student support across units.
View the how-to guides below for additional information:
- Appointment History: (past and upcoming): Student Folder → Meetings tab
- Meeting notes: Student Folder → Notes tab
Important: Major Advisors and support staff can only view appointment history and meeting notes for students with whom they have an established connection in Starfish.
For questions regarding visibility, access, or best practices for meeting notes, please contact the Starfish team at starfish@uncg.edu.
Tracking Item Reminders
Clearing Tracking Items
Beginning in Spring 2025, all professional advising centers on campus will be conducting weekly Starfish flag outreach to first year cohort students in their caseloads. Advisors will clear flags one–week after outreach is conducted for all responsive and nonresponsive students, based on early alert best practices.
Every term, students begin with zero active flags, kudos, and referrals.
Every term, students begin with zero active flags, kudos, and referrals.
End of Semester and Spring Term Reminders
The last day to raise tracking items for Spring 2026 is Thursday, May 7. Spring 2026 feedback items will be cleared on Friday, May 8 to allow students to enter the summer term with a fresh start.
Tracking items will be enabled on Wednesday, May 13 for summer term courses.
Feedback Request: Starfish Surveys
Instructor Survey: At the end of each fall & spring semester, the Students First Office asks instructors to provide feedback about the Starfish technology. The Spring 2026 Instructor Survey will be emailed to all undergraduate course instructors on Monday, April 27. Instructors will have until Friday, May 8 to complete the survey.
Academic Advisor Survey: At the end of every spring semester, we also invite academic advisors to provide feedback on their use of Starfish. The Spring 2026 Academic Advisor Survey will be emailed to academic advisors on Monday, April 27. Academic Advisors will have until Friday, May 8 to complete the survey.
Summer Term Reminders
Starfish EARLY ALERT will remain available during the summer term to allow instructors to issue flags, kudos, and select referrals to students enrolled in their courses. Instructors will not be asked to complete any Academic Status Reports during the Summer term.
Starfish CONNECT appointment scheduling will remain available to allow instructors and staff to post appointment availability for their students. Instructors and staff away during this time should remove all appointment availability from Starfish before leaving to prevent scheduling conflicts.
Summer Tracking Item Reminders
Clearing Tracking Items: Every term, students begin with zero active flags, kudos, and referrals. Summer 2026 feedback items will be cleared on Friday, August 7 to allow students to enter the fall term with a fresh start. Cleared summer items will remain available in Starfish for historical viewing.
