All student appointments  have the option of being in-person or virtual based on the comfort level of the student. Drop-in hours are being held virtually or in-person. We are here to support you! Here is how you can reach the SFO team:

  • Regular business hours: Monday-Thursday, 8:00 am – 5:00 pm ; Friday, 8:00 am – 4:00 pm
  • Advising appointments can be made Monday-Friday, 9:00 am – 4:00 pm

CALL THE OFFICE :(336) 334-5730 – SFO staff begin monitoring our phone line at 9 am on weekdays and are responsive to voicemails within the same day they’re received.  Phone lines are not monitored over the lunch hour.

CHAT US VIA WEBCHAT: You’ve probably already seen the web chat box on the left hand column of our website. SFO team members are ready to live chat with you beginning at 9 am on weekdays.  Our webchat is not monitored over the lunch hour. 

SFO DROP-IN ADVISING HOURS: Advisors are available for drop-in assistance via Teams or in-person on Mondays, Wednesdays, and Thursdays @ 1-4 pm. Send us a chat via our WebChat Box (details below) to secure your spot in line or check in with the front desk for an in-person drop-in to see the next available advisor for a quick 15 minute session. 

SEND US AN EMAIL: [email protected] – We are continually monitoring the SFO departmental email account during our regular business hours (Monday-Thursday, 8 am – 5 pm and Friday, 8 am – 4 pm) and will respond to your message as soon as possible. 

SCHEDULE WITH US VIA STARFISH Exploratory majors and students with assigned Academic Recovery Coaches should schedule appointments through Starfish.  Meetings are held virtually via Teams or in-person in Forney 101.