Starfish for Students

What is Starfish?

Starfish is UNCG’s Early Alert, student-success technology that will help you maintain good communication with your instructors, academic advisor, and other faculty and staff to support your academic success. Throughout your time at UNCG, you will find that Starfish is used in two different ways:

1) Starfish EARLY ALERT-Your course instructors use Starfish to give you feedback about your academic performance by raising flags, kudos, and referrals. If you have a Starfish flag, kudos or referral raised you will receive an email alerting you of appropriate next steps to take.

Flags will let you know that you may need additional support in the class.
Kudos are raised to congratulate you on your academic success.
Referrals are intended to help you connect to a helpful campus resource, such as tutoring or academic skills assistance.

Starfish flags, kudos, and referrals are simply notifications that may be sent at any time throughout the semester. They do not indicate grades and are not permanent records. If you receive a flag or a referral, you are strongly encouraged to take action early and speak with the people in your success network (e.g. your course instructor, advisor) and to connect with campus resources that can support you.

2) Starfish CONNECT- Many faculty and staff at the University use Starfish for appointment scheduling. This is often an easy way for you to schedule a meeting with those in your Starfish success network. However, not all instructors, advisors, and staff use Starfish for appointment scheduling, so be sure to ask those you work with regularly. You should check your iSpartan email regularly for other updates and communication.

The resources below will assist you in navigating through the Starfish platform. Click on the relative topic to learn more about different Starfish components and for helpful how-to guides.

Getting Started

Starfish How-To’s

Create an Appointment

Starfish Tracking Items

Monday:        8:00am - 5:00pm

Tuesday:       8:00am - 5:00pm

Wednesday: 8:00am - 5:00pm

Thursday:     8:00am - 5:00pm

Friday:           8:00am - 4:00pm

*Please note that phone lines and webchat open at 9am daily and are not monitored over the lunch hour (11:45am-12:45pm).

Students First Office

Students First Office

What is Starfish?

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Business Hours

Spring 2024 Drop-in Hours

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